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There is no ticket queue and no chatbot. Mail reaches the people who wrote the thing.

If it is a bug, the browser you are on and what you expected to happen saves a round trip.

A template form: nothing is posted anywhere. Wire it to your own inbox or form endpoint.

hello@whatisthebudget.app

Anything at all. Answered by a person, usually within a day.

billing@whatisthebudget.app

Invoices, receipts, plan changes and refunds, no questions asked in the first thirty days.

security@whatisthebudget.app

Report something and you get a human acknowledgement inside one business day.

Before you write: the pricing questions cover most of what people ask, and the changelog says whether something has already been fixed.